Last updated: 11 May 2026
These terms govern your use of Playinexch (playinexch.cc, hereafter “the Service”, “Playinexch”, “we”, “us”). By creating an account or placing a bet, you accept these terms.
This is the player-facing summary. Where wording is legally critical we have used clear language. The full legal text is available on request.
1. Eligibility
You must be 18 years or older to use Playinexch. By creating an account you confirm you meet this age requirement and you are using the Service in a jurisdiction where it is legal to do so.
Playinexch operates under a Curacao gaming licence. Determining whether online betting and live casino play is permitted under the laws of your state or country is your responsibility. Players in states with explicit restrictions on online gaming (including but not limited to Maharashtra, Telangana, Andhra Pradesh, Karnataka, Tamil Nadu, Nagaland, Sikkim) should review their local laws before signing up.
The Service is not available to residents of countries on international sanctions lists (including but not limited to North Korea, Iran, Syria, Cuba).
2. Account rules
One account per person, per household, per device. Multiple accounts will be flagged and funds frozen pending verification.
Your account is non-transferable. You may not lend, sell, share login credentials or otherwise let another person use your account.
You are responsible for all activity on your account, including bets placed by a third party with your credentials.
We may request identity verification (KYC) at any time. Withdrawal of large amounts (typically over ₹1 lakh) will trigger a one-time verification check including ID proof and address proof.
3. Deposits, withdrawals, and refunds
**Minimum deposit:** ₹100.
**Maximum deposit per transaction:** ₹10 lakh (higher amounts processed via WhatsApp request).
**Supported methods:** UPI (PhonePe, GPay, Paytm, BHIM), IMPS, NEFT, RTGS, net banking. USDT for select large-stake accounts.
**Deposit timing:** Funds reflect in your wallet within 60 seconds for UPI, within 30 minutes for net banking.
**Withdrawals** are processed to the same bank account or UPI ID from which your last deposit originated, or to a verified alternative on request. Standard processing time is 15 minutes during business hours (9 AM to 9 PM IST). Overnight requests process at the start of the next business day.
**Refunds** are not generally available on settled bets. Specific exceptions are listed in section 5 (Voids).
**Inactivity:** Accounts inactive for 12 consecutive months may be charged a ₹100 monthly maintenance fee on the remaining balance. We notify by email and WhatsApp before the first fee.
4. Bonuses and promotions
All bonuses are subject to the wagering, time-limit and eligibility conditions stated on the Bonuses page at time of claim. Conditions in effect on the date of claim apply for the duration of that bonus.
Bonus abuse (including but not limited to multi-accounting, hedging across multiple accounts, exploiting odds errors, collusion) results in bonus forfeiture and may result in account closure.
5. Bet placement, settlement, and voids
A bet is binding once matched. Once matched it cannot be cancelled by the player. Cash-out (settling early at the current market value) is offered on most markets and is itself a binding action.
Markets settle according to the official source for that sport or event (e.g. ICC for international cricket, BCCI for IPL, the dealer at the table for live casino).
**Voids:** A bet may be voided if (a) a player is injured before the relevant event in their market begins (e.g. a top-batsman bet on a player who is replaced before the toss), (b) a match is abandoned without a result and no Duckworth-Lewis / DLS adjustment applies, (c) we identify a settlement error on our side. Voided bets refund the stake without further adjustment.
**Palpable error:** If a market was offered at an odds price that was a clear error (e.g. 10.0 on a heavy favourite due to a trader misclick), we reserve the right to void or re-price affected bets within 24 hours of the error.
6. Prohibited conduct
Users may not (a) use bots, scrapers, or any automated tool to place bets or read markets, (b) collude with other players, (c) place bets while in possession of insider information about a sporting event, (d) use the Service to launder funds, (e) attempt to interfere with the Service’s systems or other users’ accounts.
Violations result in account closure, forfeiture of balances, and reporting to relevant authorities where appropriate.
7. Liability
The Service is provided as-is. To the maximum extent permitted by law, Playinexch is not liable for indirect, incidental, or consequential losses arising from your use of the Service, including losses caused by network outages, third-party studio failures, or events outside our reasonable control.
Our total liability to any user in any 12-month period is capped at the lesser of (a) ₹1 lakh, or (b) the total amount the user has deposited with us in that period.
8. Disputes
First-line disputes go to our support team via WhatsApp. If unresolved within 7 days, the player may escalate to disputes@playinexch.cc for review by a senior officer. Decisions at this level are final unless overturned by a competent court.
Governing law is the law of Curacao. Players retain any non-waivable rights under their local consumer protection laws.
9. Changes to these terms
We may amend these terms from time to time. Material changes are notified by email and WhatsApp 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.
10. Contact
For any question about these terms: WhatsApp support, or email legal@playinexch.cc.